Online Access to Health Records Request

Patient Online was designed to support GP organisations offering and promoting an online service to their patient population. The service is referred to as ‘GP online services’ and is offered to patients in addition to telephone and face-to-face interactions at GP organisations

All patients should have online access to their full record, including the ability to add their own information, as the default position from April 2020, with new registrants of an organisation having full online access to the digital record for their prospective information starting from the date of their registration for online service and not before 31st October 2023. 

Last Updated: 15/11/2023

Patient Details

Record Requested



ID verification is required to ensure that online access is granted only to the patient or their authorised representative(s). All patients will be requested to provide two forms of ID verification in line with the NHS Good Practice Guidance on Identity Verification, and Hampton Medical Centre accepts appropriate forms of ID outlined below:

2 forms of ID, one of which must contain a photo. 

Acceptable documents include passports, photo driving licences and bank statements but not utility bills. 

Please bring these document to the surgery for verification


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