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Requesting Access to Records
Our policy
We collect some information from your medical records, so that we can carry out our duties for the health and care service in England.
Where we store and use data collected from medical records, it is mostly held in the form of codes rather than words. We can check if there is any information about you stored in our collections. Where there is, we will send you an electronic copy. We will give you a list of the codes used to help you understand the information we give you.
Where we process data about you, you can request to see it free of charge. A reasonable fee may be charged in some cases, for example if repeated requests are made.
Please note
We provide electronic copies of your GP records that we send by secure email. Or if you prefer, you can provide a USB data device for us to download your record on to.
Our retention period for patient telephone conversations and consultations is for 28 days.